FAQ
We cover Bath, Bristol, the majority of Somerset and Wiltshire, and parts of Dorset and Devon. We sometimes travel further afield so don’t be afraid to ask.
We offer no obligation, free of charge site visits for all potential marquee bookings.
We will do our best to visit you on a day and at a time that best suits your schedule. Evening and weekend site visits are sometimes an option.
We generally ask for a 25% deposit at the time of booking and the balance on the day of collection but we like to be as flexible as possible so if you have any particular requirements please do ask.
We charge for delivery and collection for the majority of orders. The cost is dependant on the location and days of the week.
Delivery and collection charges can be affected by the time of year.
The size is dependant on your number of guests, what activities (drinking, dining, dancing etc) will be taking place inside the marquee and what items (stage, bar, cake table, gifts table, photo booth etc) you want to fit inside it. Please visit our clearspan and traditional marquee pages for a rough guide on sizes. We can advise you on size once we know the details described above.
For a Saturday event we tend to install the marquee on the Wednesday, Thursday or Friday before and remove it on the Monday after. In the busy summer months we may ask to remove the marquee on the Sunday but if that isn’t convenient we will stick to the Monday.
We can often offer better discounts in the winter months however you need to bear in mind that there are extra costs involved in holding an event in a marquee in the winter months i.e. hard flooring, heaters, doors etc.
It depends on their size. We think trees and flowerbeds can be nice features in marquees so we do our best to incorporate them.
Yes, if the weather is suitable you can take the walls off the marquee. The team building the marquee will show you how to do it.
All of our tables require linen with the exception of our rustic trestle, rustic round and beer festival tables.
We don’t stock table linen.
We would recommend that you ask your caterers if they can provide table linen.
We don’t own any toilets but we can arrange to hire some from a local supplier on your behalf. We can arrange anything from an individual builders style toilet unit up to a luxury toilet unit for 350 guests.
We will obviously do everything we can to prevent something going wrong on the day but we always have someone on call in case something does go wrong. We will give you a mobile number for the person on call and you can call them whenever you need to. We will initially try to resolve the issue over the phone but if that isn’t possible we will send someone to site as soon as we possibly can.
We have full public liability insurance and in most cases we include a damage waiver fee in our quotes. A damage waiver means that we will accept responsibility for any damage or theft that may occur as long as you have taken the necessary precautions to mitigate risk.
We always discuss insurance in more detail at site visits.
If you have any questions that aren’t listed above please feel free to get in touch with us.
FURTHER GUIDANCE …
For choosing a site/ venue for your marquee:
When choosing a site/ venue for your marquee we would recommend you think about the following aspects:
For booking a marquee:
Where possible book well in advance especially for events during the busy summer months.
When you contact a marquee hire company you are likely to be asked some or all of the following questions so it may be useful to have the right information to hand when you call:
For the days leading up to your event:
Cut the grass a few days before the marquee build to allow time for it to dry out.
For the day of your event:
Give the name and contact number of your marquee company to someone trustworthy, just in case there are any problems that need resolving.
Make sure someone knows how to work the electrical items – lights, PA system, heaters etc.
Make sure someone is in charge of blowing out candles at the end of the night and turning off all electrical items.
Most importantly, relax and enjoy your event!
Thank you so, so much for all your help and guidance you gave us with our wedding. We were so impressed with how well you looked after us, really going the extra mile. Your team were brilliant as well.